Comments from Families Regarding their Adoption Experience

 
  CHINA:  
 

Cathy Langguth,
mom to Marissa Hope (5) with congenital heart defect but doing great after
her open heart surgery
and to Natalie Joy (3) who is the happiest kid I've met:

Every so often I think that I need to encourage everyone on this list that is in the process of adopting through Children's Hope. We have  done it twice now. Once in 2001 and again in 2003. Our first daughter came to us through the regular adoption program of submitting our dossier and waiting 11 months for our referral. What a glorious day that was!

Our second daughter came to us from the Waiting Kids listing. She came home last February.

Our girls are now 3 1/2 and almost 6.

I just feel led to tell everyone again that I PROMISE you that CHI will take care of EVERY DETAIL of your adoption experience, from preparing your dossier, to each and every paper that must be filled out correctly in China, and everything in between.

Both of our adoptions were flawless. CHI takes care of their families  better than any agency I've read about on all the internet YAHOO groups I'm on.

When in China, the CHI China team will see to it that you get to each appointment on time, with the correct paperwork filled out in the manner needed. NO NEED TO WORRY.

Just think about your child, take care of your health and leave the driving to the CHI team. I have never met a more dedicated, hard working staff. I've personally met several of them and each is warm, and caring and really working to bring the children home to their parents.

You have chosen wisely when you sent your application to CHI. Just from my experience, let me encourage you to NOT WORRY!

And no, I'm not employed by CHI. They have just made me a very happy mom twice. And they will help you too.

Catherine and David Fu wrote:

We were very happy with the whole adoption experience.  You were all extremely professional and competent, and we felt taken care of the entire time, from application to Gotcha Day.  The more I hear about people's experiences with other agencies, the happier I am to be one of your families.  My mom traveled with me and wanted to add that the trip was great and Helen and Judy were awesome.  Thank you so much.

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Brian and Mary Farrell wrote:

            We had a wonderful experience in China.  I have to admit there were times of frustration waiting for our child and during the paperwork process.  Everyone said, “It will be worth it” but you still feel like it will never happen.  We can’t believe when it finally came and we were handed our child how wonderful it really was!  My parents 50th wedding anniversary was going to be while we were away.  Everyone worked very hard to move our trip so our child could meet her grandparents at the party.  It was wonderful.  While we were in China, we had no worries.  It was a pleasurable experience.  Our child is a delight.  We love her more every day!
 

 
 

Kelly and Charles Lawrence wrote:

            I absolutely love CHI.  When we were in China, we talked with many couples from other agencies and there were some horror stories with not knowing about the re-fingerprinting because the agency didn’t let them know and a couple had to stay 2 extra weeks – groups of 22 couples and it was totally unorganized.  I really loved everything especially Nancy and Helen.  Our group was so wonderful and we all got along wonderfully!   Thanks.  We love you guys! 
 

 

Keith Woodyard and Tina Cheung wrote:

            We were very pleased with Nancy Wang’s help in Shanghai.  She helped us through the paperwork very professionally and was flexible on the rest of our arrangements.  Her knowledge of the process as well as local knowledge of Shanghai made that part of the trip very pleasant and everything went very smoothly.  She is a tremendous asset to CHI and all adoptive parents she helps. 
 

 

Ann-Marie and Peter Geis wrote:

            Our coordinator, Wendy Wu, was great.  She handled herself professionally while dealing with the difficulty of helping a five year old and a six year old understand what was happening.  She always was available if needed and always had a great knowledge of the entire adoption process in China.  I cannot begin to write the praise that Wendy deserves, you should be honored and proud to have her as part of your staff representing CHI.

            We were very fortunate to have had the pleasure to work with Peggy and Wendy both during our first adoption in China.  They were and still remain a godsend.  They make everything feel natural and easy.  It was like traveling with your own family.  My husband and I both love CHI from the bottom of our hearts. 
 

 
 

Steven and Lisa Brown wrote:

            We had a fabulous time in China – CHI did such a great job of handling everything.  It went so much better than we had anticipated.  Thanks you so much!

            I know that CHI doesn’t have any control over this – BUT it would be nice if they had chairs and/or couches in the room where we “get” the babies.  We stood for over 2 hours.  I don’t know if suggestions are welcome to the Chinese CCAA, but it would have made the setting more “homey”. (This was in Nanning).

            We enjoyed working with CHI and would recommend it to others.
 

 
 

Margaret and Rob Roy wrote about their trip to China:

            It was the best 2 weeks of our lives – Thank you!
 

 
 

David and Ann Nelson wrote:

            We were once again so impressed with CHI.  Everything was handled so professionally and efficiently.  We especially loved getting to travel to Guilin.  It was so beautiful there and we got a wonderful feeling about China and the people.  XiXi made our trip so special too.  She is just great – with everyone.

            We left China with an even better perception than we did on our first trip – and we thought that trip was so excellent too.

            CHI is by far the best agency.  We met people who didn’t know what to do at the Guangzhou airport and they were asking us because CHI had everything so well organized and explained for us.  I would recommend this agency in a heartbeat.  You are wonderful and we are so blessed with our daughter and with your caring staff.  Thank you so much!

 
 

Terence and Laura Skiba wrote:

            I could write a book about our visit to China.  But the wounds are still fresh so we will summarize to say all the people at CHI worked very hard to make a bad situation work out.  We would recommend CHI to anyone in a heartbeat because we know first hand that you can handle any situation plus it was a first class act the whole time.  Thank you. 
 

 
 

Kevin and Margarita Turner wrote:

            The entire adoption from the time we started to the very end was a very positive experience.  WE had a lot of concerns about the two weeks in China, from drinking the water to the flights, and all the little details in between.  I can honestly say I did not run into a single problem that a coordinator didn’t assist us with.  The whole process was wonderful.  I have recommended CHI to several people since returning home.  If I had the finances, I would go again with CHI and bring home another child!!

 
  RUSSIA:  
 

Owen and Dana Wild wrote:

We had a great experience with CHI.  There were a few moments during the process when the wait for a referral seemed long, but looking back on the process all in all, we couldn’t be happier.  We have an amazing little girl and we appreciate all the efforts on both sides of the Atlantic that went into making the adoption happen.  We think your staff is great.  They are very accommodating, helpful, and knowledgeable.  Most of all they are very understanding and caring of both the children and the adopting families.  We look forward to starting adoption #2 sometime next year.  Thanks again!  
 

 
 

Andrew and Leslie Shaw wrote:

Our experience with Children’s Hope was wonderful from beginning to end.  The paperwork was easy to do – the guides were wonderful – there were no surprises – everything was covered in your information packets – your websites were great as well.  The most difficult part was the waiting!  But once we received our call, we were so well-prepared it was a piece of cake!  We found our trip to Moscow absolutely incredible – like you say, the journey of a lifetime.  Everyone always ask us how difficult was it to adopt Mariska and we always respond, “It really was pretty easy” – Thanks to all of you @ CHI!!

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Scott and Colleen Pribyl wrote:

We were extremely impressed with CHI both here in the US and in Russia. The Russian team made our trips go smoothly and quickly. They were always so concerned about our happiness and comfort. Thanks for the fantastic work!

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The Jones family  wrote:

We would like to thank everyone for the caring attitude shown during our "Journey of Love".  It takes special people to do the jobs that you all do.

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James and Mary Moore wrote:

 Anyone and everyone we met with CHI was excellent. Top notch!  Very understanding, comforting and very professional.

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Shawn and Kate Drew wrote:

We couldn't have asked for a better experience. Each day we can't believe the child we have is ours to keep.  She is perfect and we are blessed to have her... It was a joy to share this experience with the St. Louis /KS staff, but we also feel that the Moscow staff is now family! Everyone in Moscow was wonderful. Even in bad news times they were just as sad as we were (our court was moved a few days)...

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The Kreshak family wrote:

We are thrilled with our experience with CHI. Nearly 100% of the time we knew exactly what to expect. Info was plentiful and helpful...

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The Jimenez-Ryan family wrote:

The coordinators, translators, drivers, etc. in Russia were all wonderful. Everything from day one went as planned, with no one problem.  Thank you so much!!!

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